Data Protection at a Glance
Protecting your personal data is important to us. This Privacy Policy explains which personal data may be processed when you visit this website, the purposes for which such processing takes place, and the rights available to you.
Personal data means any information relating to an identified or identifiable natural person.
Data Controller
The controller responsible for processing personal data on this website is:
Hanauer Landstraße 328
60314 Frankfurt am Main
Germany
- Phone
- +49 15560 701787
- info@netcomfratec.de
Hosting and Server Log Files
This website is hosted by an external hosting provider.
When you access this website, the web server may automatically collect and store technical information in server log files.
This information may include your IP address, the date and time of access, pages or files accessed, browser type and version, operating system and referrer URL.
This processing is carried out in particular to ensure the secure, stable and technically reliable operation of the website. Where the processing is based on our legitimate interests, the legal basis is Art. 6(1)(f) GDPR.
Contacting Us
If you contact us by email, telephone or through one of our website forms, we process the information you provide in order to handle your enquiry and communicate with you.
This may include your name, company name, email address, telephone number, project information and other information provided as part of your enquiry.
Where your enquiry relates to entering into or performing a contract, processing is carried out on the basis of Art. 6(1)(b) GDPR.
In other cases, processing may be based on our legitimate interest in receiving, handling and responding to enquiries pursuant to Art. 6(1)(f) GDPR.
Contact and Enquiry Forms
This website provides forms through which you can send general contact enquiries as well as project and quotation requests to NETCOM FRATEC.
Depending on the form used, the following information may be processed:
- Name
- Company
- Email address
- Telephone number
- Requested service
- Project location
- Type of environment
- Project type and expected timeline
- Project and enquiry details
Required fields are clearly marked. The information you provide is used to process your enquiry and for any related communication with you.
We use Contact Form 7 within our WordPress website for the technical provision of these forms.
Spam Protection with hCaptcha
We use hCaptcha to protect our website forms against automated submissions, spam and abusive use.
The provider of this service is Intuition Machines, Inc., USA.
hCaptcha may process technical information relating to the device, browser and connection being used in order to determine whether a request is being made by a person or by an automated system.
The service is used to protect our website and forms against misuse and automated spam.
Where personal data is processed in countries outside the European Economic Area, the applicable data protection requirements and appropriate safeguards apply.
Cookies and Similar Technologies
This website may use cookies or comparable technologies. Cookies are small pieces of information that may be stored on your device or used to access information already stored on your device.
Some technologies are technically necessary to provide essential website functionality, security and stability.
Where consent is required for the use of a technology, that technology will only be used after you have made the corresponding selection through our consent system.
You may change or withdraw consent at any time with effect for the future through the cookie or privacy settings available on the website.
Consent Management with Complianz
We use Complianz to manage cookie and data-protection consent on this website.
The consent system allows you to make choices regarding technologies that require consent and to modify those choices at a later time.
Information relating to your consent status may be stored so that your selected preferences can be respected during subsequent visits.
Legal Bases for Processing
Depending on the nature and purpose of the processing, the following legal bases may apply in particular:
- Art. 6(1)(a) GDPR
- Processing based on your consent.
- Art. 6(1)(b) GDPR
- Processing required for contractual or pre-contractual measures.
- Art. 6(1)(c) GDPR
- Processing required to comply with a legal obligation.
- Art. 6(1)(f) GDPR
- Processing based on legitimate interests, provided that the interests or fundamental rights and freedoms of the data subject do not override those interests.
Data Retention
Personal data is generally retained only for as long as necessary to fulfil the purpose for which it was processed.
Where statutory retention obligations apply, the relevant information may be retained for the duration of those legally required periods.
Once the purpose of the processing no longer applies and any statutory retention periods have expired, the data will be deleted unless another legal basis permits or requires further storage.
Recipients of Personal Data
Personal data is disclosed to external service providers or other recipients only where this is necessary for the technical operation of the website, processing your enquiry, providing our services or complying with legal obligations.
Where external service providers process personal data on our behalf, the legally required data-processing agreements are concluded where applicable.
Your Data Protection Rights
Subject to the applicable legal requirements, you may have the following rights in relation to your personal data:
- Right of access to your personal data
- Right to rectification of inaccurate or incomplete personal data
- Right to erasure of personal data
- Right to restriction of processing
- Right to data portability
- Right to object to certain processing activities
- Right to withdraw consent with effect for the future
Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
Right to Lodge a Complaint
If you believe that the processing of your personal data infringes the General Data Protection Regulation, you have the right to lodge a complaint with a competent data protection supervisory authority.
SSL / TLS Encryption
This website uses SSL or TLS encryption for security purposes.
This helps protect information transmitted through this website against unauthorized access by third parties while it is being transferred.
Updates to this Privacy Policy
We may update this Privacy Policy if the services used on this website, our data processing activities or applicable legal requirements change.
Last updated: September 2026